The General Conditions of Purchase regulate the use of the website www.forcobay.com (hereinafter "the Website") which holds FORCOBAY.

The use by the customer of purchasing services presupposes, in any case, adherence to the General Conditions of Purchase, in the integral and without any reservations, according to the version published at the same time for timely transaction. Consequently, it is recommended that the customer carefully read the General Conditions before making a purchase. The user declares to be of age and have sufficient legal capacity to be bound by these Terms and Conditions.

The items offered on this website are original, being FORCOBAY official distributor of all brands whose products it sells.

FORCOBAY reserves the right to update, modify or delete at any time and unilaterally the commercial offer contained on the website and can affect prices, promotions, products and commercial offers. These changes will not affect contracts already made, understood as those that have been confirmed by FORCOBAY.

For any clarification or questions, do not hesitate to contact us at the following telephone number 902 021 895 or via email ventas@forcobay.com.

 
SCOPE OF CONTRACT

These General Purchase Conditions apply to the sale of all products advertised by FORCOBAY through their website.


HOW TO BUY

The user of the Web page can surf the Web store FORCOBAY and fill the truck without being registered. Only to complete the purchase will be necessary that you provide the data needed to access the data sending the order.

To find the item you want, you can browse all sections of our website or use the search engine you find at all times at the top of the Web by entering the manufacturer or the name of the perfume you wish to purchase. However, if you still can not find what you are looking for, we kindly ask you to put in touch with us and we would do everything possible to make you get the product that you will need in the shortest time possible.

Once you have selected the item you want, you only need to press the 'ADD TO CART "button. When a product to cart, you automatically view the status of your car is added. At that point, you can choose to continue shopping or to process your request. If you continue buying, you visible at all times the cart at the top right of the screen. By clicking here, you can view the entire contents of the shopping cart and even modify.

After selecting the items you wish to purchase will take you to a form with all the information about shipping and payment options, where you must indicate your data. Upon receipt of the order, www.forcobay.com shall immediately send you a confirmation of sale made to the email address we have indicated.


PRICE AND FORM OF PAYMENT

The applicable prices are those listed on the website on the date of purchase. The aforementioned prices include VAT (Value Added Tax). Shipping costs are calculated part, taking into account the weight and volume of products purchased.

FORCOBAY reserves, without notice to users, the right to update the information contained on the website. However, considering the provisions of Law 37/1992 of 28 December regulating such tax, the operation may be exempt or not subject to the same depending on the country of residence of the buyer and the condition in which it operates the same (employer or individual). Consequently, the final price in some cases may be variations regarding the contemplated on the website.

Payments may be made to:
Debit Card, Credit (VISA or MASTERCARD): If you choose this method of payment you directly to our virtual TPV, in order to ensure total security of payment.

Paypal: If you choose this payment method, you only need to confirm your Paypal account for payment is immediate.

Bank Transfer: Delivery times run from the confirmation of income by the bank.

FORCOBAY has the resources necessary to guarantee the security of your purchases and your data. Information concerning your order, especially the payment online by credit card or paypal are protected. The entire payment transaction is carried out from a secure server using security technology TLS (Transport Layer Security), with all data encrypted.


DELIVERY

Delivery will be made in the aforementioned address by the customer on weekdays and during office hours, which may be different from their habitual residence, and can be sent to your workplace or even a third party who wants to make a gift. There is no possibility to choose a precise day or time for delivery of the order.

Currently we send your orders to any location in Spain and other member countries of the European Economic Community, except to the islands or territories outside the European continent.

The deadline referred to on the website will merely indicative, since it depends on availability. However, FORCOBAY take appropriate measures to ensure that deadlines are met and occur within the indicated period.

The orders placed on working days, prepare the next day and collected by the carrier, provided there is stock available. Once the carrier has the package, the delivery time ranges from 24 to 48 hours in Spain and 4 to 6 business days in any of the countries of the EEC. For these purposes they will be understood by weekdays from Monday to Friday, starting from the order be sent.

Once we have prepared the order, we'll send you an email informing the shipping number so you can keep track of it through the website of the carrier.


WITHDRAWAL

You have the right to withdraw from this contract within 14 calendar days without justification.

The withdrawal period shall expire 14 calendar days from the day you yourself or a third party other than the carrier, has acquired the material possession of the goods. To exercise the right of withdrawal, you must notify your decision to withdraw from the contract by an unequivocal statement to FORCOBAY (eg a letter sent by mail, fax or email). You can use the model withdrawal form below or if you prefer you can provide a form of disposal for this purpose. To meet the withdrawal period is sufficient that the communication concerning the exercise by you of this right is sent before the expiry of the corresponding term in the following ways:

Communication by mail:
5000 Zone, Plot 5001
46388 GODELLETA (Valencia) SPAIN
Communication by e-mail: ventas@forcobay.com
Communication by fax: 902 021 895
 
Consequences of withdrawal:

In case of unilateral withdrawal on your part, you must first send us return products to check that they are unused and in perfect condition to be put back on sale. Realized that verification within a maximum 72 hours we will proceed to refund the total amount of your purchase, excluding shipping costs incurred or to run your back office. Reimbursement will be made by the same means you made the payment.

To make the return of products whose purchase deseaa desist Provision must hire an agency on your own transport or we will send our transport agency to remove the package. In both cases the return costs always run your account.

Model withdrawal form

Attn FORCOBAY,
Hereby I inform you that I give up my contract of sale of the following products:
Order received (date):
Name of the buyer:
Address of the buyer:
Buyer signing (only if this form is notified on paper):
Date
 
Requirements

To exercise the right of withdrawal, you must notify your decision to withdraw from the contract by an unequivocal statement (eg email). You can use the model withdrawal form set out in this section or online form although its use is not mandatory. also you have the option to electronically fill in and submit the model withdrawal form or any other unequivocal statement on our website www.forcobay.com. If you resort to that option, we will communicate by email without delay receipt of such a withdrawal
 
RETURNS

It is very important to open your package and check its contents within a maximum period of 24 hours from the reception. If when the carrier will deliver the watch package is open, hit or damaged, wet or has any other conditions, you do recorded in the delivery note or firm as "non-compliant".

IMPORTANT: the return of perfume once tested containers or have been manipulated or are damaged are not allowed.

If you receive a product with resulting breakage or incorrect, we ask that you contact us through ventas@forcobay.com, within a maximum period of 24 hours since you received your package. You indicate the procedure to follow to proceed with your return. And also as in the preceding section on the withdrawal, the goods received must be in their original packaging, in perfect condition, and with a supporting copy of purchase.
 
Upon receipt of the goods and after checking the status of it, we will proceed to pay the corresponding amount by means of payment used in the order.
 
Similarly, inconvenience we inform us in the same direction, if you receive a different item that was ordered or requested, to proceed to its correction.
 
If the return is due for breakage, defect or wrong delivery, shipping or return will be borne by FORCOBAY in any otherwise, it will be the customer who assume these costs.

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