Once your order is placed and whenever there is no incident with the payment or stock of the products, within an approximate period of 24 working hours you will receive an email, indicating that your order has already left our warehouse.
Since we make thousands of shipments a year and the rates of transport companies vary frequently, depending on the region or country where the shipment is made, we could make use of one or another company, always looking for maximum speed within the service Contracted at the time of purchase.
We remind you that we do not ship outside the continental territory of the European Union, even when these territories are within the euro zone, as is the case with all islands or remote areas, located in other continents other than Europe.
If you have received an email or text message on your mobile phone, with the tracking link of your shipment, from the same, you can check the status of your shipment at any time.
It could also be the circumstance that we have provided you with a number or code so that you can track your shipment directly on the website of the carrier.
If 48 hours have passed since you made your order, you have not received any information regarding the tracking of your shipment, contact us, from the CONTACT section or through the email [email protected] and we will provide you with all the information That we can.
Then, to go to the shipping tracking page of some of the transport companies with which we work, click on the corresponding logo. Remember that the information that will appear in the follow-up is updated in periods of 12 to 24 hours.